Privacy Policy
We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.
Information We Collect
We may collect information such as:
- Name and contact details
- Mobile number and email address
- Billing and delivery address
- Order and transaction details
- Information you provide when contacting customer support
- Website usage and device information, such as IP address, browser type, and cookies
How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and important service updates
- Improve our products, website, and customer experience
- Prevent fraud and maintain website security
- Send promotional communications where permitted and with appropriate consent
Payment Information
Payments may be processed through secure third-party payment providers. Fit Moments does not intentionally store your complete debit/credit card or other sensitive payment credentials unless specifically required and legally permitted.
Cookies
Our website may use cookies and similar technologies to remember preferences, understand website usage, improve functionality, and provide a better browsing experience. You may be able to manage cookies through your browser settings.
Sharing of Information
We do not sell your personal information. We may share necessary information with trusted service providers, such as payment processors, delivery partners, website service providers, and customer-support providers, only as reasonably necessary to operate our business and provide our services.
Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including fulfilling orders, maintaining business records, complying with legal requirements, resolving disputes, and enforcing our agreements.
Your Rights
Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, deletion, or withdrawal of certain consents. You may contact us to exercise applicable rights.
Children's Privacy
Our website and services are not intended to knowingly collect personal information from children without appropriate consent. If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.
Third-Party Links
Our website may contain links to third-party websites or services. Fit Moments is not responsible for the privacy practices or content of those third parties. We recommend reviewing their privacy policies separately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable laws. Any updated version will be posted on this page with a revised effective date.
Contact Us
Fit Moments
Email: Fitmoments.in@gmail.com
Business address: Jabalpur, Madhya Pradesh, India