Returns & Refunds
Our returns and refunds framework for orders placed through Fit Moments.
Returns & Refunds
Draft — business terms should be confirmed before publishing.
Fit Moments aims to provide products in good condition. If an item arrives damaged, defective, incorrect, or materially different from what was ordered, customers should contact Fit Moments as soon as reasonably possible with the order details and supporting photographs.
Eligibility
Return or replacement eligibility may depend on the product condition, the nature of the issue, the time since delivery, and applicable law. Opened food products may be subject to additional hygiene and food-safety restrictions.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong product, contact us with your order number, delivery details, and clear photographs of the product and packaging. We will review the request and, where appropriate, arrange a replacement or refund.
Refund Processing
Where a refund is approved, the amount and method of refund will depend on the payment method and applicable payment-provider processing. Processing times can vary after Fit Moments initiates a refund.
Contact
Email: Fitmoments.in@gmail.com
Business address: Jabalpur, Madhya Pradesh, India